Lifeplus Europe Limited – Cookie Policy
We are Lifeplus Europe Ltd. Lifeplus Europe is the data controller and a data processor. Our nominated representative for data protection and the purposes of the General Data Protection Regulation (EU/2016/679) is Sam Arnold. Our registered office is Lifeplus House, Little End Road, Eaton Socon, St. Neots, Cambridgeshire, PE19 8JH, England. We may be reached at T +44 1480 224610; F +44 1480 224611; email to info.eu@lifeplus.com.
Lifeplus is committed to protecting your personal information and data while you are visiting our websites (www.lifeplus.com and yourwellness.lifeplus.com) to ensure that you can fully enjoy your visit. However, in order to operate our websites we collect personal data as well as use cookies to give you the best possible browsing experience. The personal information and data we collect will vary depending on what you use our websites for, but may include your name and email address, and your IP address. The collection of this information and data will either be temporary or permanent (until deleted) depending on what it is used for; likewise, our lawful basis for collecting and retaining this data may vary, but will either be contractual (for example, where you have an online Lifeplus account) or because of a legitimate interest (for example, to improve our service).
In case you should be unhappy that our websites are storing cookies on your electronic devices, you have the opportunity to either block some or all of the cookies or even delete the cookies from your device which have already been set. Further information on how to do this is provided below.
Please read the following Cookie Policy carefully before you start using our websites. We also recommend that you check the Cookie Policy each time you visit these sites in case something has changed since your last visit.
I. But, what is a Cookie?
A cookie is a small file, typically of letters and numbers, which a website transmits to the cookie file on the hard drive of the electronic device of the user when the user accesses certain websites. Cookies allow a website to recognise a user’s device and therefore to remember who you are. However, cookies cannot read any personal information on your electronic device; they simply unlock the electronic device memory and allow a website to recognise you when you revisit a website.
There are two different durability types of cookies; so-called “Session” or “Persistent” cookies which enable your device to either remember information for the duration of your visit on the website (session cookies) or for repeat visits (persistent cookies). Session cookies get deleted from your device once you leave the website. Persistent cookies remain in a subfolder on your browser; a further visit on the website which originally placed the cookies on your electronic device will activate the cookie(s) again. Persistent cookies remain on your electronic device for a specific time. The exact duration of these cookies is variable, and may be viewed in the cookie’s file stored in a subfolder of your browser. Lifeplus does not store any cookie for longer than is necessary.
Cookies are also distinguished into three different necessity levels. Firstly, so-called “Strictly Necessary Cookies”, which are strictly necessary to enable you to move about the site or to provide certain features you have requested. This type of cookie cannot be disabled. Secondly, there are so-called “Functionality Cookies” used, which are cookies that enhance the functionality of a website by storing your preferences. For example, these cookies allow us to remember your language preferences or your user name on the Lifeplus website. Thirdly, there are so-called “Performance Cookies”, which help to improve the performance of the website, providing a better user experience. These cookies do not collect information which could identify you. All information these cookies gather is anonymous and is only used to improve how our website works.
Furthermore, cookies are also differentiated into ‘First Party Cookies’ and ‘Third Party Cookies’. Whether a cookie is a first party or a third party cookie refers to the website or domain which places the cookie. First party cookies are placed by the website the user actually visits and third party cookies are cookies which are set by a domain other than the one visited by the user, hence the name third party cookies.
If you want to know more about cookies please have a look at the following link: http://www.aboutcookies.org.uk/.
II. How does Lifeplus use cookies?
We place cookies on your device to improve your browsing experience on our websites (www.lifeplus.com and yourwellness.lifeplus.com). The following list tells which cookies we currently use:
| Cookie | Name | Purpose |
| Lifeplus.com | PHPSESSID | The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed. |
| Lifeplus.com | SecGUID | The SecGUID cookie is a persistent cookie added by Lifeplus.com to store additional security context during the login process to the secured portion of the website. This cookie utilizes a unique ID that aids in the customer identification and simplifies the customer’s login process. If the cookie is deleted, the customer will be required to provide additional security context in order to gain access to the secured pages of the website. |
| Lifeplus.com | ASAP | The ASAP cookie is a session cookie used to save ASAP order information. The ASAP cookie is deleted once the user reaches the order confirmation page, or leaves the ASAP system. |
| Lifeplus.com | cookieNotice | The cookieNotice cookie is used to store a visitor’s cookie preferences, and to indicate whether the visitor has dismissed the cookie notice. |
| Lifeplus.com | wpCategory | wpCategory contains the currently-selected category on pages that contain categorized links to Lifeplus website content. |
| Lifeplus.com | user_country | The user_country cookie is a persistent cookie added by Lifeplus.com to enable the website to store the user’s most recent country selection based on previous visits to the website, so that the user is automatically taken to that country’s specific webpage when they next visit. This cookie can only be disabled if all other cookies are disabled. |
| Lifeplus.com | localStorage | Lifeplus.com uses localStorage to temporarily store customers’ selections in ASAP Online as they move from the initial order page to the review page so that they are able to return to the previous page via their browsers’ back button. |
| Yourwellness.lifeplus.com | cookie_control | The cookie_control is used to store a visitor’s cookie preferences on yourwellness.lifeplus.com, and to indicate whether the visitor has dismissed the cookie notice. |
| Yourwellness.lifeplus.com | PPSESSION | The PPSESSION cookie enables Lifeplus to anonymously track visitors to yourwellness.lifeplus.com and generate CSRF tokens for security protection when forms are embedded. |
Third Party Cookies on www.lifeplus.com
- AuDigent
- AuDigent provides digital advertising technology that tracks user activity for marketing purposes. AuDigent's privacy policy can be found here.
- Google Analytics
- We use Google Analytics on our websites. The cookies placed by Google Analytics are used to collect information about how our visitors use our sites. This gives us a chance to improve our websites for you. The Google Analytics cookies collect information in an anonymous form. Google’s privacy policy can be found here.
- Meta Pixel
- Meta Pixel allows organizations to implement JavaScript code on their sites to track and dynamically provide content to site visitors. Site visitors are matched to their respective Facebook accounts and identified by the Facebook cookies on their devices. Meta’s privacy policy can be found here.
Third Party Cookies on yourwellness.lifeplus.com
These cookies are placed by third parties to be able to share content from the page to social media networks. If you do not accept these cookies, these functionalities will not work (accordingly). The data that is collected via these cookies, is stored according to the privacy policies of the relevant third parties. Please view these privacy statements for more information.
- Facebook Connect (for more information, see https://www.facebook.com/policies/cookies/)
- Facebook Impressions (for more information, see https://www.facebook.com/policies/cookies/)
- Pinterest (for more information, see http://pinterest.com/about/privacy/)
- Twitter Button (for more information, see https://support.twitter.com/articles/20170526)
- Twitter Syndication (for more information, see https://support.twitter.com/articles/20170526)
- LinkedIn Widgets (for more information, see https://www.linkedin.com/legal/cookie-policy)
- DoubleClick (for more information, see http://www.google.com/intl/en/policies/privacy/)
Website analysis
These cookies are used to register and analyse our traffic to measure and improve the performance of the pages on yourwellness.lifeplus.com.
New Relic
Google Analytics
III. Links to other websites on our websites
As you may notice, we also have a few third party links on our websites such as the YouTube or Facebook buttons, which contain the potential of placing cookies on your electronic device when clicking on them. Please note that our Cookie Policy does not cover the links within our websites linking to other websites of third parties. Therefore, we strongly encourage you to read the privacy statements and policies on the other websites you visit through links on our websites.
Lifeplus provides links to other Internet sites only for the convenience of World Wide Web users. Lifeplus is not responsible for the availability or content of these external sites, nor does Lifeplus endorse, warrant or guarantee the products, services or information described or offered at these other Internet sites.
Our privacy and cookie policy applies only to our websites, and not external websites that we link to, who will have their own privacy and cookie policies. We are not responsible for these external websites, their privacy and cookie policies or practices. In addition, if you linked to our website from an external site, we cannot be responsible for the privacy and cookie polices of the website owners, and recommend that you check the policies of any external site.
IV. What can I do to control cookies?
You have the possibility to change your browser settings so that you are able to accept or decline the placing of cookies or delete cookies which have been set on your hard drive. Most of the web browsers allow its users control of most of the cookies through an amendment of the browser settings. If you would like to find out more about how you can change browser settings, how to view and manage cookies that have already been set on your device or delete cookies, please have a look on: http://www.aboutcookies.org.uk.
V. Changes to our Cookie Policy
We regularly review our Cookie Policy to ensure that it is up-to-date. This Cookie Policy was last updated in March 2024.
VI. How to contact us in case of any questions
Please address requests and questions about our Cookie Policy or Privacy Notice to our Legal and Data Advisor at Lifeplus Europe Ltd, Lifeplus House, Little End Road, St. Neots, Cambridgeshire, PE19 8JH, England or email us at
privacy@lifeplus.com.
