At Lifeplus we are always happy to help
Our friendly Contact Centre team will be very happy to deal with your query. Please either call us on one of the numbers listed below or send us an email with your query.
Help and support
If you have a question about ordering, please visit our help and support section.
European Customer Service Contact Details
Customer Care Centre opening times
Monday to Saturday 08:00 – 21:00 (for German-speaking customers)
Monday to Friday 08:00 – 19:00 (for all other languages)
Christmas Opening Hours
The festive season is fast approaching so we’d like to remind you of our opening hours. Our European Contact Centre will be closed from 24 to 26 December 2018 and 1 January 2019. But don’t worry, you can still order your favourite products online during these times. Last ordering dates for pre-Christmas delivery are as follows:
|•||Germany, UK, Austria, Netherlands||= 18 December 2018|
|•||Other European countries||= 17 December 2018|
|•||Italy||= 14 December 2018|
|•||Non-EU countries||= 4 December 2018|
Our normal delivery service will resume Wednesday 2 January 2019.
Lifeplus Europe Ltd.
Register number: 3231785
If you would like to return your order
If you are not completely satisfied with your order you are welcome to make use of our 30 day money back guarantee. Please contact our customer care team on one of the phone numbers listed above with details of the product you ordered. You will then need to include a copy of your invoice into your return parcel and ship it to following address:
Lifeplus Europe Ltd
Stannard Way, Priory Business Park
Please do not write anything on the invoice. Once received back in our warehouse, we register your returned products and then we refund the outstanding amount.
Lifeplus International, US Office